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Last updated: February 11, 2021
WHAT INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following information about you:
a. Information you provide by filling in forms on our Platform, including information provided at the time of registering to use our Platform and other co-registrations (e.g., social media logins), subscribing to our Services, posting material, or requesting further services.
b. The information you provide when you enter a competition or a promotion, write a review or feedback and provide testimonials on our platform.
c. Information you provide us, or we collect from you when you report a problem with our Platform.
d. A record of our call logs in case you contact us.
HOW WE WILL USE YOUR INFORMATION
We may use information held about you in the following ways:
a. To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
b. To provide you with location-based services, such as advertising, search results, and other personalised content.
c. To carry out our obligations arising from any contracts between you and another entity using our Platform or between you and us.
d. To improve our services and deliver a better, more personalised service to you.
e. To ensure that content on our Platform is presented in the most effective manner to you and the device you use to access the Platform.
f. To notify you about changes to our Services.
g. For any other reason which we deem necessary to enhance your experience of the Platform.
h. To manage our incentive programs and fulfil your requests for incentives, in addition to allowing you to participate in competitions and notify you if you are a winner.
FOR WHOM WE MAY DISCLOSE YOUR INFORMATION
a. Other Businesses: To provide you with a better service, we may engage with businesses who are affiliates of us and/or non-affiliated service providers (e.g., logistics businesses used to deliver products to you, marketing companies, payments processors to process online transactions, etc.). We may involve other businesses in your transactions, who may store your information in a digital wallet to make your use of our Services more efficient.
You understand that it is important that such businesses have access to the relevant information to perform their functions. We will ensure that these businesses do not use your information for other purposes. We may also receive Information from these businesses (e.g., updated delivery and address information), which we may use (e.g., to correct our records and deliver your next purchase). By using our Platform, you hereby freely and specifically consent to the transfer, storage, use, and disclosure of your Information among businesses who are affiliates of us and/or non-affiliated service providers, wherever located. These businesses shall be contractually bound to respect the confidentiality of your Information.
b. Marketing and Promotional Offers: We may also use your information to provide you with information about goods and services which may be of interest to you and enhance your Platform experience, service messages, new features, enhancements, special offers, and events of interest. We may contact you via various channels, including without limitation emails, push notifications, web notifications, post, telephone, in-app messages, and news feed cards. We may permit third parties to use your Information. For example, we may provide advertisers Information to help them reach the kind of audience they want to target and to enable us to comply with our commitments to our advertisers (e.g., by displaying their advertisements to a target audience).
Additionally, you may be asked to provide additional information to participate in some of our market research activities, including competitions and promotions. For example, if you win a competition, you may be asked to provide further personal data to establish your eligibility and provide you with the prize. This information may be collected by us or our co-sponsors or vendors for the promotion. Note that you should review such third parties’ privacy policies to see how they may use any information that they collect.
c. Business Transfers. In the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets.
d. Protection of Our Platform and Others. We release account and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property or safety of our users or others. This includes exchanging information with other companies and organisations for various reasons, such as fraud protection and credit risk reduction.
The information we learn from customers helps us personalize and continually improve your experience. Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way.
You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
We receive and store certain types of information whenever you interact with us.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by encrypts the information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Are Children Allowed to Use Anwar-Al Sham?
Anwar-Alsham does not sell products for purchase by children. If you are under 18, you may use Anwar-Alsham only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Anwar-Alsham, your visit and any dispute over privacy are subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the UAE. If you have any concern about privacy at Anwar-Alsham, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.